Gentis SA

Job DescriptionWe are seeking a Technical Inside Sales Engineer to join our HVAC manufacturing team based in Zaventem. In this role, you will serve as a critical bridge between our engineering capabilities and our customers, providing expert technical guidance throughout the sales process. You will manage customer inquiries, conduct detailed system calculations, select appropriate components, prepare accurate quotations, and drive sales forward with a strong sense of urgency. Your technical expertise combined with sales acumen will ensure customers receive tailored solutions that meet their specific heating, ventilation, and air conditioning requirements. This position demands both precision in technical analysis and efficiency in customer engagement to meet tight deadlines and customer expectations.Key Responsibilities:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Receive and analyze customer technical inquiries and specifications for HVAC systems</li><li value="2" class="PlaygroundEditorTheme__listItem">Perform detailed thermal and system calculations to determine customer requirements and system sizing</li><li value="3" class="PlaygroundEditorTheme__listItem">Select appropriate HVAC components and equipment based on customer needs, performance criteria, and budget constraints</li><li value="4" class="PlaygroundEditorTheme__listItem">Prepare comprehensive and accurate quotations with detailed technical specifications and pricing</li><li value="5" class="PlaygroundEditorTheme__listItem">Communicate technical solutions clearly to customers, addressing questions and concerns</li><li value="6" class="PlaygroundEditorTheme__listItem">Manage multiple customer requests simultaneously while maintaining high quality standards</li><li value="7" class="PlaygroundEditorTheme__listItem">Respond promptly to customer inquiries and prioritize urgent requests to meet critical deadlines</li><li value="8" class="PlaygroundEditorTheme__listItem">Coordinate with engineering, production, and logistics teams to ensure timely order fulfillment</li><li value="9" class="PlaygroundEditorTheme__listItem">Maintain detailed records of customer interactions, quotations, and technical specifications</li><li value="10" class="PlaygroundEditorTheme__listItem">Contribute to continuous improvement of sales processes and customer satisfaction</li></ul>Candidate ProfileWe are looking for candidates who combine strong technical knowledge of HVAC systems with genuine sales orientation and customer service excellence. You should be bilingual, comfortable working in a fast-paced environment where urgency is paramount, and capable of translating complex technical information into clear customer communications. The ideal candidate demonstrates analytical rigor, attention to detail, and the ability to balance multiple priorities without compromising quality or responsiveness.Experience &amp; Expertise Required:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Proven experience in HVAC system design, engineering, or technical sales</li><li value="2" class="PlaygroundEditorTheme__listItem">Strong proficiency in HVAC calculations, including load calculations and system sizing</li><li value="3" class="PlaygroundEditorTheme__listItem">Solid knowledge of HVAC components, equipment selection, and product specifications</li><li value="4" class="PlaygroundEditorTheme__listItem">Demonstrated ability to prepare detailed technical quotations and proposals</li><li value="5" class="PlaygroundEditorTheme__listItem">Fluency in two languages (English and Dutch, or Dutch and French preferred)</li><li value="6" class="PlaygroundEditorTheme__listItem">Proficiency with quotation software, CAD tools, or similar technical applications</li><li value="7" class="PlaygroundEditorTheme__listItem">Experience in inside sales, customer support, or technical consulting roles</li></ul>Qualities &amp; Work Approach:<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Strong sense of urgency and ability to prioritize effectively in a deadline-driven environment</li><li value="2" class="PlaygroundEditorTheme__listItem">Excellent communication skills, both written and verbal, with ability to explain technical concepts clearly</li><li value="3" class="PlaygroundEditorTheme__listItem">Detail-oriented mindset with commitment to accuracy in calculations and quotations</li><li value="4" class="PlaygroundEditorTheme__listItem">Customer-focused approach with genuine interest in solving client problems</li><li value="5" class="PlaygroundEditorTheme__listItem">Proactive and self-motivated, capable of managing workload independently</li><li value="6" class="PlaygroundEditorTheme__listItem">Team player who collaborates effectively with engineering, sales, and support colleagues</li><li value="7" class="PlaygroundEditorTheme__listItem">Adaptability and willingness to learn new systems, products, and processes</li></ul>Role Impact &amp; Success:This position plays a vital role in converting technical customer requirements into successful sales while maintaining the highest standards of accuracy and responsiveness. Success in this role directly impacts customer satisfaction, order fulfillment timelines, and the company's reputation for technical excellence in the HVAC market.

HVAC

Multi Technics

Construction & Real Estate

Mechanical Design

Mechanical & Piping Engineering

Engineering

Technical Sales

Pre-Sales

Sales

French

Dutch

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Technical Inside Sales Engineer – HVAC

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